Privacy Policy
Last updated: October 8, 2026
This policy explains what information PlusTwo Partner ("PlusTwo", "we") collects, why, and how we protect it. We keep data collection to the minimum needed to deliver our service.
What we collect
- Application details. When you apply, we collect your name, work email, role, product details and your answers to the form.
- Weekly check-ins. Clients send us aggregate totals, such as signups, active users, new paying users and cancellations, plus any notes they choose to share. We do not ask for personal data about your users.
- Public signals. We review information that is publicly available about your product, such as your website, public reviews, launch pages and public community discussions. We follow each platform's terms of use.
- Emails and messages you send us.
- Billing details needed to invoice you. Payments are processed by third-party payment providers; we do not store card or bank account numbers.
What we never ask for
User lists, your customers' email addresses or other personal data, access to your payment system, raw data exports, or admin access to your accounts. If you choose to give us read-only analytics access, we use it only to deliver the service and you can revoke it at any time.
How we use information
- To review applications and respond to you
- To deliver the service: weekly checks, weekly moves, reports and the delivery log
- To invoice and keep business records
- To improve our methods, using only anonymized and aggregated insights
We do not sell or rent personal information, and we do not use it for advertising.
AI-assisted processing
We use AI tools to help analyze signals and draft work. Every output is reviewed by a person before it reaches you. We use only licensed, reputable providers, configured so that client data is not used to train their models where that option is available, and we remove names and identifying details from client material before processing wherever possible.
Service providers
We rely on a small number of providers to run our business, such as website hosting and form handling, email, file storage, AI tools and payment processing. They process information only on our instructions and to provide their service to us.
How we protect information
- Licensed tools and storage with access controls
- Access limited to what each piece of work requires
- Client information is never shared with other clients
- Confidentiality agreements available on request
No system is perfectly secure, but if we ever become aware of a breach affecting your information, we will notify you promptly and as required by law.
Retention
We keep application details for up to 12 months if we don't start working together. For clients, we keep working materials for the duration of the engagement and delete or return them within 90 days after it ends, unless you ask us to delete them sooner or we must keep certain records, such as invoices, for legal reasons.
Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, at any time by emailing hello@plustwopartner.com. Depending on where you live, including California and other US states with privacy laws, you may have additional rights. We will respond within the timeframes those laws require and will not treat you differently for using them.
Cookies
Our website does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may receive basic technical information such as your IP address when the page loads.
Children
Our service is for businesses and is not directed to anyone under 16.
Changes
If we update this policy, we will change the date above and, for material changes, let clients know directly.
Contact
PlusTwo Partner · hello@plustwopartner.com